About
The Customer Intelligence Protocol provides a structured framework for AI reasoning, detecting subtle signals like hidden risks (friction) or emerging opportunities (emergence) across diverse domains. By wrapping the mantic-thinking engine, it offers a deterministic 4-layer scoring kernel that integrates seamlessly with Large Language Models (LLMs). This approach ensures bounded, auditable, and explainable insights, preventing hallucinated confidence and providing consistent, governed outputs that LLMs can then interpret in context, overcoming the limitations of both pure LLM reasoning and rigid hardcoded scoring systems.
