This tool serves as a comprehensive Model Context Protocol (MCP) server for Freshservice ITSM, offering an extensive suite of 159 tools that cover the entirety of the Freshservice API v2. Deployed on Cloudflare Workers, it ensures global distribution, serverless operation, and no cold starts, making it highly efficient and responsive. It allows AI agents and other MCP-compatible systems to interact with Freshservice entities like tickets, assets, changes, and knowledge base articles programmatically, respecting Freshservice plan levels (Starter, Growth, Pro) for each tool.
Key Features
01Streamable HTTP transport for modern MCP standard communication
02Plan-aware tool descriptions indicating minimum Freshservice plan requirements
03159 tools covering the full Freshservice API v2 across 25 modules
04Bearer token authentication to secure the MCP endpoint
050 GitHub stars
06Globally distributed, serverless deployment on Cloudflare Workers