ICM

About

ICM empowers engineers to effortlessly access and manage Microsoft Incident Management (IcM) data through natural language queries in the GitHub Copilot CLI. This tool simplifies incident investigation, team communication, and customer impact analysis by integrating directly with your existing Azure AD credentials and providing a suite of over 23 specialized tools. From retrieving incident details and AI-generated summaries to identifying on-call personnel and impacted customers, ICM streamlines incident response workflows with a quick, one-line installation.

Key Features

• Natural language querying for incident details, on-call schedules, and customer impact
• Access to 23+ specialized ICM tools for incidents, teams, and customer impact
• One-line installation with automatic GitHub Copilot CLI configuration
• Seamless Azure CLI Authentication with auto token refresh
• Support for both Production (PROD) and Pre-Production Environment (PPE) IcM instances
• 0 GitHub stars

Use Cases

• Quickly retrieve comprehensive details for specific incidents during a live site event
• Identify on-call personnel for a specific team or service without leaving the CLI
• Assess customer impact, including S500, ACE, and Azure P0 customers, for ongoing incidents