Zalo OA FAQs

Question 1

What is Zalo OA and what does it do?

Accepted Answer

Zalo OA is a powerful tool for managing your Zalo Official Account. It enables you to send messages, interact with your followers, publish articles, and retrieve crucial account information directly through the Zalo API.

Question 2

What are the main features of Zalo OA?

Accepted Answer

Key features include sending direct and broadcast messages, creating and listing articles, retrieving OA follower lists and user profiles, uploading images, and accessing detailed Zalo Official Account information.

Question 3

Is an access token required to use Zalo OA?

Accepted Answer

Yes, a ZALO_OA_ACCESS_TOKEN is mandatory. You will need to obtain this official access token from Zalo Developer to authenticate your requests and utilize the tool's functionalities.

Question 4

Can I manage my Zalo OA content and followers with this tool?

Accepted Answer

Absolutely. Zalo OA provides comprehensive control over your content by allowing you to create and list articles. For followers, you can retrieve lists and individual user profiles to better understand your audience.

Question 5

What kind of messages can I send using Zalo OA?

Accepted Answer

You have the flexibility to send direct messages to specific followers for personalized communication, as well as broadcast messages to all your followers for announcements, promotions, or general updates.

Zalo OA

Zalo OA

Key Features

Use Cases

Key Features

Use Cases