Zepto FAQs

Question 1

What is Zepto and how does it work?

Accepted Answer

Zepto allows customers to manage their quick-commerce shopping experience (product search, cart management, order placement, order history) directly through conversational AI clients like Claude and ChatGPT, using natural language commands.

Question 2

What kind of shopping can I do with Zepto via AI?

Accepted Answer

You can shop for a wide range of quick-commerce items including groceries, household essentials, personal care, electronics, and more. It supports tasks like finding specific products, building shopping lists from recipes, or reordering past purchases.

Question 3

Which AI platforms are compatible with Zepto?

Accepted Answer

Zepto integrates with MCP-compatible clients such as Claude Desktop, Claude Code, Cursor, and VSCode. Support for ChatGPT is currently in beta, allowing users to search, manage carts, and place orders through a specialized UI.

Question 4

Are orders placed through Zepto real, and what payment options are available?

Accepted Answer

Yes, all orders placed via Zepto's AI integration are real quick-commerce orders. Multiple payment methods are supported, including Cash on Delivery (COD), UPI, Credit/Debit Cards, Zepto Cash (wallet), and UPI Reserve Pay.

Question 5

Who is Zepto designed for?

Accepted Answer

Zepto is designed for end users who are Zepto customers in India with an active Indian mobile number, seeking the convenience of managing their shopping experience inside conversational AI clients using natural language.

Zepto

Zepto

Key Features

Use Cases

Key Features

Use Cases