Manages and automates Atera RMM alerts to streamline monitoring operations and incident response for MSPs.
This skill empowers Claude to interact directly with the Atera API to view, triage, and resolve system alerts across managed devices. It provides deep context on alert severity levels, source types, and standardized workflows for converting critical monitors into actionable support tickets. It is an essential tool for MSP technicians looking to automate their monitoring dashboard, reduce alert fatigue, and maintain high service-level agreements through proactive incident management and documented resolutions.
Key Features
01Automate triage workflows to prioritize critical system issues
02Retrieve and filter paginated alert lists by severity, customer, and source
03Access detailed schemas for performance, security, and availability alerts
042 GitHub stars
05Convert monitoring alerts into PSA support tickets with full technical context
06Execute alert resolution, suppression, and archiving via the Atera API
Use Cases
01Proactive monitoring and triage of critical server alerts across multiple client environments
02Automating the 'Alert-to-Ticket' workflow to ensure accountability and documented resolution
03Bulk clearing of informational alerts or suppressing notifications during scheduled maintenance
