Can I use this for exchanges as well as refunds?

Yes, the skill is designed to handle the full return flow, including processing exchanges and issuing financial refunds.

What tools are available for developers to integrate this?

Developers can use specific MCP tools like list_returns, create_return, and approve_return, or use the CLI via stateset-returns commands.

How does this skill handle inventory synchronization?

The skill triggers inventory adjustments as soon as items are received and processed, ensuring your stock levels reflect returned or exchanged goods accurately.

Does it support automated return policy validation?

Yes, it allows you to verify if a return is eligible by checking policy windows and order status before moving to the approval stage.

Commerce Returns Management

Name: Commerce Returns Management
Author: stateset

bystateset

•

E-commerce Solutions

Automates the end-to-end processing of product returns, refunds, and exchanges within the StateSet iCommerce ecosystem.

The Commerce Returns skill for Claude Code streamlines the complex reverse logistics process by enabling automated return requests, policy-based approvals, and inventory synchronization. It provides a comprehensive set of tools for tracking RMAs, issuing refunds, and managing exchanges directly through the CLI or MCP-enabled environments, ensuring consistency between customer requests and back-office operations. This skill is ideal for e-commerce developers and operations teams looking to minimize manual intervention in the post-purchase experience.

Key Features

01Real-time inventory adjustments based on received items

02End-to-end RMA lifecycle management from request to resolution

03Comprehensive status tracking for customer-facing transparency

04Policy-driven return approval and rejection workflows

051 GitHub stars

06Automated refund triggering and exchange processing

Use Cases

01Validating return eligibility against specific company policy windows

02Automating inventory restock levels after receiving returned merchandise

03Processing high volumes of seasonal return requests efficiently

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add stateset/stateset-icommerce commerce-returns

For use in Claude.ai and ChatGPT

Download Skill