Does this skill provide exhaustive market data?

No, it provides a curated starting point by searching accessible online communities; it is designed to supplement rather than replace comprehensive manual research.

How does it help with marketing copy?

It extracts specific phrases and emotional language users use to describe their problems, helping you write copy that resonates more deeply with your target audience.

Which platforms does it search?

It primarily searches public platforms like Reddit, niche forums, Facebook groups, and review sites using targeted search queries to find relevant discussions.

Can it extract exact member counts for groups?

No, this skill focuses on qualitative insights, language patterns, and community relevance rather than providing exact quantitative metrics or member counts.

Customer Discovery

Name: Customer Discovery
Author: majesticlabs-dev

bymajesticlabs-dev

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Marketing Automation

Identifies online customer communities and extracts real-world pain points to inform product development and marketing strategy.

This skill facilitates deep market research by locating specific online spaces where target audiences discuss their problems, such as Reddit, niche forums, and social groups. It goes beyond simple searching by extracting authentic language patterns, emotional triggers, and unmet needs from actual user discussions, providing a structured foundation for Voice of Customer (VoC) analysis. It is particularly useful for founders and product teams in the early stages of validation or when refining messaging based on how users actually describe their struggles.

Key Features

01Targeted community search across Reddit, forums, and social platforms

02Identification of gaps in current market solutions and competitor weaknesses

03Analysis of emotional intensity and specific language patterns

04Extraction of authentic customer quotes and recurring pain points

059 GitHub stars

06Structured search strategy recommendations for manual follow-up research

Use Cases

01Validating a new product idea by finding existing complaints in niche communities

02Developing marketing copy using the exact language and phrases used by the target audience

03Identifying competitors and their shortcomings through user reviews and forum discussions

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add majesticlabs-dev/majestic-marketplace customer-discovery

For use in Claude.ai and ChatGPT

Download Skill