Why does Claude sometimes report 'Nothing Found' even with keyword matches?

This skill prioritizes quality over quantity; if matches don't meet relevance or authority thresholds, it prefers reporting no results rather than presenting low-quality or misleading data.

What happens if the skill finds conflicting information?

It uses a specific conflict pattern to present both viewpoints side-by-side, assessing which source is likely more accurate and recommending a verification path.

Can it distinguish between a Slack message and an official policy?

Yes, it categorizes sources by authority, giving official RFCs and specs higher confidence scores than informal discussions or personal drafts.

What are confidence signals in Claude Code?

Confidence signals are indicators used to communicate how reliable, fresh, and authoritative information is when retrieved from enterprise sources like Glean.

How does the skill handle outdated documentation?

The skill applies a recency test that flags content older than 3 months as 'aging' and content older than 12 months as 'stale,' prompting the user to verify the information.

Enterprise Knowledge Confidence Signals

Name: Enterprise Knowledge Confidence Signals
Author: gleanwork

bygleanwork

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Collaboration Tools

Communicates the reliability, freshness, and authority of enterprise information retrieved through Glean integration.

This skill provides a structured framework for Claude to evaluate and transparently report the quality of information found within enterprise knowledge bases. It implements a rigorous vetting process that scores search results based on source authority (ranging from official RFCs to informal Slack threads), document recency, and cross-source corroboration. By providing standardized templates for confidence levels and freshness indicators, it ensures that users can distinguish between definitive company policies and potentially outdated or unverified discussions, facilitating safer and more informed decision-making.

Key Features

01Corroboration tracking to identify consensus or conflicts across multiple sources

02Automated freshness indicators with staleness warnings for aging documentation

0312 GitHub stars

04Source authority classification for official, semi-official, and informal content

05Multi-tier vetting based on relevance, authority, recency, and expertise

06Standardized response templates for high-confidence and uncertain information

Use Cases

01Identifying and resolving conflicting documentation across different departments

02Validating technical specifications against current production standards

03Synthesizing project history from fragmented Slack discussions and official wikis

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add gleanwork/claude-plugins confidence-signals

For use in Claude.ai and ChatGPT

Download Skill