Exa Diagnostic & Support Bundle FAQs

Question 1

What files are included in the final archive?

Accepted Answer

The bundle includes a summary.txt with environment info, a logs.txt with recent redacted logs, a redacted config file, and the results of an API connectivity test.

Question 2

How do I share the results with Exa support?

Accepted Answer

Once the .tar.gz file is generated, you can locate it in your project directory and upload it directly to the Exa support portal or attach it to your support email.

Question 3

Do I need to review the bundle before sharing?

Accepted Answer

While the skill includes automated redaction, it is always recommended to review the generated summary and logs for any project-specific sensitive data before uploading them to a support portal.

Question 4

Does this bundle include my API keys?

Accepted Answer

No, the skill is designed to automatically redact sensitive information such as the EXA_API_KEY and other secrets from the configuration and logs before creating the bundle.

Question 5

How do I trigger the diagnostic collection?

Accepted Answer

You can activate the skill by asking Claude to 'collect exa logs', 'run exa diagnostic', or 'generate exa support bundle'.

Exa Diagnostic & Support Bundle

Key Features

Use Cases

Exa Diagnostic & Support Bundle

Key Features

Use Cases