How does the skill determine the category of a JIRA ticket?

The skill uses a weighted analysis of the ticket summary, description, and labels, combined with issue type heuristics and parent Epic inheritance logic.

Does it prioritize security-related tickets?

Yes, the skill follows a strict priority hierarchy where 'Security & Compliance' markers take precedence over all other categories to ensure critical vulnerabilities are correctly labeled.

Can I use this with any JIRA instance?

This skill requires a configured MCP Jira server and access to the JIRA instance where the specific Activity Type custom field is defined.

What happens if a ticket is ambiguous?

The skill applies a deterministic tie-breaking hierarchy. If confidence remains low, it can report the uncertainty for user clarification.

JIRA Activity Type Categorizer

Name: JIRA Activity Type Categorizer
Author: openshift-eng

byopenshift-eng

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Collaboration Tools

Automates the classification of JIRA tickets into standard engineering activity categories using intelligent heuristic analysis.

About

This skill transforms Claude into an expert JIRA categorization specialist, streamlining project management by automatically assigning tickets to specific activity types. By evaluating ticket summaries, descriptions, issue types, and parent-child relationships, the skill applies a sophisticated priority hierarchy—ensuring security and incident-related tasks are never misclassified. It is particularly useful for engineering teams looking to maintain clean backlogs and generate accurate resource allocation reports without the manual overhead of repetitive triage.

Key Features

Security-first priority logic for vulnerability and compliance tracking
Heuristic-based mapping for automated ticket classification
Deep integration with MCP Atlassian JIRA server tools
Parent context inheritance for sub-task consistency
Keyword-driven scoring for high-confidence category assignment
34 GitHub stars

Use Cases

Ensuring consistent data tagging for engineering velocity and investment metrics
Rapidly identifying and labeling security-critical tasks across multiple Epics
Automating the triage of large backlogs into reporting categories

About

Key Features

Security-first priority logic for vulnerability and compliance tracking
Heuristic-based mapping for automated ticket classification
Deep integration with MCP Atlassian JIRA server tools
Parent context inheritance for sub-task consistency
Keyword-driven scoring for high-confidence category assignment
34 GitHub stars

Use Cases

Ensuring consistent data tagging for engineering velocity and investment metrics
Rapidly identifying and labeling security-critical tasks across multiple Epics
Automating the triage of large backlogs into reporting categories