Analyzes requirements using the Jobs to Be Done framework to uncover deep customer motivations and desired outcomes.
The JTBD Analysis skill empowers developers and product managers to look beyond surface-level feature requests and understand the 'job' customers are hiring a product to do. By applying Clayton Christensen's framework within Claude Code, it helps identify functional, emotional, and social dimensions of user needs. Whether you are conducting 'Switch' interviews, mapping customer progress, or prioritizing features via Importance vs. Satisfaction matrices, this skill ensures technical requirements are anchored in real-world customer progress and outcome-driven innovation.
Key Features
01Visual job mapping to break down complex processes into discrete stages.
0212 GitHub stars
03Structured Job Statement generation using situation, motivation, and outcome patterns.
04Categorization of functional, emotional, and social job dimensions.
05Switch Interview guidance to analyze customer acquisition and churn motivations.
06Opportunity scoring based on the Importance vs. Satisfaction matrix.
Use Cases
01Preparing for and synthesizing stakeholder interviews to uncover hidden user frustrations.
02Reframing technical feature requests into outcome-oriented requirement documents.
03Identifying market gaps by finding 'underserved' jobs with high importance and low satisfaction.
