How does it handle technical blockers?

The agent detects failed integrations or inactivity and automatically triggers a response to diagnose the issue, provide documentation, or escalate to engineering.

What happens when onboarding is complete?

Once 'first value' is achieved, the agent generates a standardized handoff report detailing the integration type and use case, then transitions the account to the Success team.

Can I customize the milestones for my own product?

Yes, the skill is designed to be customized within your product repository to define product-specific success criteria, integration requirements, and time-to-value targets.

What is the Onboarding Agent skill?

It is a specialized capability for Claude Code that automates the process of guiding new customers through setup and technical integration milestones.

Onboarding Agent

Name: Onboarding Agent
Author: violetio

byvioletio

0•

Productivity & Workflow

Automates and manages the end-to-end customer onboarding lifecycle from initial signup to technical integration and value realization.

The Onboarding Agent is a specialized Claude Code skill designed to act as a customer onboarding authority within your product ecosystem. It proactively guides new users through initial account setup, technical API integrations, and data synchronization to ensure they reach their 'first value' milestone within optimal timelines. By tracking progress, identifying friction points, and facilitating smooth handoffs to Success teams, this agent minimizes churn and optimizes the initial user experience through automated status reporting and proactive intervention for stuck customers.

Key Features

01Proactive 'stuck customer' identification and escalation triggers

02Product feedback loop for identifying and reporting UX friction points

03Standardized success handoff documentation for relationship management

040 GitHub stars

05Technical integration guidance and credential verification

06Automated onboarding milestone tracking and status reporting

Use Cases

01Automating progress reporting for high-touch customer success workflows

02Managing technical SaaS onboarding for new API and webhook users

03Reducing time-to-value by identifying and removing integration blockers

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add violetio/violet-ai-plugins onboarding-agent

For use in Claude.ai and ChatGPT

Download Skill