How does it handle different incident severities?

The skill provides a matrix to categorize issues as SEV1, SEV2, or SEV3, triggering different communication frequencies and mandatory documentation requirements for each.

What is the 'Pressure Resistance' feature?

It provides standardized, professional responses to help teams maintain best practices under stress, such as refusing to skip verification periods or mandatory documentation.

What is the Ops Incident Response skill?

It is a specialized capability for Claude Code that enforces a structured SRE workflow for identifying, managing, and resolving production incidents.

Can this skill generate Root Cause Analysis (RCA) documents?

Yes, it includes a comprehensive RCA template that captures timelines, technical root causes, and action items to ensure long-term system improvement.

When should I not use this skill?

This workflow should be skipped for development environment issues, non-production alerts, or planned maintenance, which should follow standard debugging or change management.

Ops Incident Response Workflow

Name: Ops Incident Response Workflow
Author: LerianStudio

byLerianStudio

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Deployment & DevOps

Manages the end-to-end production incident lifecycle using standardized SRE protocols and automated reporting templates.

The Ops Incident Response skill provides a rigorous, structured framework for managing production outages, security breaches, and performance degradations within Claude Code. Following Site Reliability Engineering (SRE) best practices, it guides users through every critical phase of an incident—from initial detection and severity declaration to mitigation and post-mortem analysis. By enforcing mandatory documentation, verification periods, and quality gates, this skill ensures that production issues are handled with professional consistency, reducing time-to-resolution while preventing premature closures and recurring systemic failures.

Key Features

01Mandatory verification periods to ensure service stability before resolution

02Comprehensive Post-Mortem (RCA) generation and action item tracking

03Standardized severity assessment for SEV1, SEV2, and SEV3 incidents

0448 GitHub stars

05Automated templates for incident declaration, mitigation, and resolution

06Structured triage checklists and 5-Whys root cause analysis

Use Cases

01Managing critical production outages or customer-impacting service degradations

02Coordinating multi-team response during security incidents or SLA breach risks

03Automating Root Cause Analysis documentation for compliance and team learning

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add lerianstudio/ring ops-incident-response

For use in Claude.ai and ChatGPT

Download Skill