Can it be used for Jira support tickets?

Yes, it provides specific guidance for reviewing Jira tickets and drafting sanitized responses that protect customer privacy when transferring information to public issues.

What happens if I'm new to the rotation process?

The skill includes comprehensive reference documents for workflows and response examples, making it an excellent onboarding tool for team members new to the intake duty.

Does this skill post directly to GitHub?

No, this skill strictly follows a manual action protocol. It analyzes issues and drafts responses or commands, but the user must manually review and execute them.

How does it help with duplicate issues?

The skill includes a dedicated search script to find related content across issues and discussions, helping you identify and link duplicates before they clutter the backlog.

Positron Intake Rotation Manager

Name: Positron Intake Rotation Manager
Author: Activer007

byActiver007

0•

Collaboration Tools

Streamlines GitHub issue intake and community triage for the Positron repository by drafting professional responses and suggesting categorizations.

This skill provides a comprehensive framework for managing the weekly intake rotation for the Positron repository. It helps maintain a one-business-day response time by automating the discovery of untriaged issues, discussions, and Jira support tickets. By providing structured workflows for duplicate detection, labeling, and drafting responses based on established team patterns, it ensures high-quality community engagement. Critically, it operates on a 'manual action protocol,' where it analyzes and recommends actions while leaving the final execution and posting to the human user for maximum oversight.

Key Features

010 GitHub stars

02Privacy-conscious workflows for handling Jira support tickets

03Smart search functionality to identify duplicate or related issues

04Intelligent labeling and project status recommendations

05Automated fetching of untriaged issues and new community discussions

06Standardized response drafting based on proven team templates

Use Cases

01Managing the daily triage of incoming bug reports and feature requests

02Coordinating the weekly intake rotation for the Positron IDE team

03Searching and organizing community discussions into actionable GitHub issues

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add activer007/ordinary-claude-skills positron-intake-rotation

For use in Claude.ai and ChatGPT

Download Skill