What is the Sales & E-Commerce skill for Claude?

It is a specialized skill that provides Claude with deep knowledge of sales methodologies, retail operations, and business development strategies to help users drive revenue.

How does it improve B2B sales performance?

It implements structured frameworks like SPIN selling for discovery and LAER for objection handling, ensuring a professional and high-conversion sales process.

Is this skill useful for sales automation?

Absolutely. It provides logic for automated sales triggers, outreach email templates, and scripts for social selling on platforms like LinkedIn.

Does it include tools for CRM and customer management?

It includes strategies for RFM customer segmentation and CRM lifecycle management to help businesses identify and retain their most valuable customers.

Can this skill help optimize online stores?

Yes, it provides specific tactics for increasing Average Order Value (AOV), reducing cart abandonment, and managing seasonal promotion calendars.

Sales & E-Commerce Excellence

Name: Sales & E-Commerce Excellence
Author: miles990

bymiles990

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E-commerce Solutions

Empowers Claude to provide expert B2B/B2C sales strategies, e-commerce optimization, and advanced negotiation frameworks.

About

This skill transforms Claude into a specialized business development and e-commerce consultant, providing deep domain expertise in customer development, closing strategies, and digital retail operations. It covers the entire sales lifecycle—from lead generation and CRM management using RFM models to high-stakes negotiation tactics like SPIN and LAER. Whether you are optimizing e-commerce metrics like AOV and GMV, designing automated sales outreach, or managing a sales team, this skill provides the structured frameworks and data-driven insights needed to accelerate revenue growth.

Key Features

Advanced CRM strategies and customer segmentation using the RFM model
Automated sales outreach templates and LinkedIn social selling playbooks
E-commerce performance optimization focusing on GMV, AOV, and conversion rates
Strategic negotiation frameworks including LAER and BATNA-based pricing
Comprehensive B2B sales funnel management and SPIN selling techniques
1 GitHub stars

Use Cases

Drafting automated email sequences for lead qualification, follow-ups, and re-engagement
Developing a multi-tier B2B sales proposal with ROI-focused pricing and objection handling
Analyzing e-commerce funnel data to identify and fix high cart abandonment rates

About

Key Features

Advanced CRM strategies and customer segmentation using the RFM model
Automated sales outreach templates and LinkedIn social selling playbooks
E-commerce performance optimization focusing on GMV, AOV, and conversion rates
Strategic negotiation frameworks including LAER and BATNA-based pricing
Comprehensive B2B sales funnel management and SPIN selling techniques
1 GitHub stars

Use Cases

Drafting automated email sequences for lead qualification, follow-ups, and re-engagement
Developing a multi-tier B2B sales proposal with ROI-focused pricing and objection handling
Analyzing e-commerce funnel data to identify and fix high cart abandonment rates