How does it quantify social signals?

It ranks themes by a formula of frequency, engagement (upvotes and replies), and recency to distinguish between loud minorities and widespread product issues.

Which platforms can this skill monitor?

It searches primary platforms like Reddit, Twitter/X, Product Hunt, and Hacker News, as well as secondary sources like LinkedIn, G2, Stack Overflow, and technical forums.

Does it provide direct links to the source material?

Yes, one of its core quality standards is to include links to original posts and preserve the exact user voice to ensure authenticity and context.

Can it identify competitor weaknesses?

Yes, it includes specific search patterns for finding users who are switching from or frustrated with competing products, highlighting differentiation opportunities.

Social & Community Monitoring

Name: Social & Community Monitoring
Author: graemerycyk

bygraemerycyk

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Social Media Management

Monitors social platforms and public forums to extract actionable customer sentiment, feature requests, and market trends.

This skill transforms Claude into a customer insights researcher, enabling Product Managers to systematically track discussions across Reddit, Twitter/X, Product Hunt, and Hacker News. It utilizes specialized search strategies to identify user pain points, competitor weaknesses, and feature requests, providing a structured framework for quantifying signals and synthesizing qualitative feedback into actionable product roadmap recommendations. By moving beyond anecdotes to structured sentiment analysis, teams can validate product-market fit and identify emerging market gaps.

Key Features

01Multi-platform social listening (Reddit, X, Product Hunt, HN)

02Quantitative signal analysis based on engagement and recency

032 GitHub stars

04Structured voice-of-customer (VoC) reporting with source links

05Sentiment categorization and automated theme extraction

06Competitive analysis and 'alternative-to' tracking

Use Cases

01Monitoring brand sentiment and trending discussions during product updates

02Identifying common pain points in a competitor's product ecosystem

03Gathering real-world feedback for a new feature launch

What are Skills?·How to Install

Install with 🐟 Skill.Fish

npx skillfish add graemerycyk/openpmkit social-monitoring

For use in Claude.ai and ChatGPT

Download Skill