Strategy Evaluator FAQs

Question 1

What is the strategy-evaluate skill used for?

Accepted Answer

It is used for post-delivery retrospectives to evaluate if a strategy session, client call, or advisory meeting managed expectations effectively and delivered the intended value.

Question 2

What is 'Expectation Debt' in this context?

Accepted Answer

Expectation Debt refers to the promises or implied obligations created during a session that are carried forward to the next meeting. Tracking this ensures that unmet expectations don't compound into client dissatisfaction.

Question 3

Can this skill help me stay in the right 'mode' during meetings?

Accepted Answer

Yes, by analyzing transcripts, it identifies 'Mode Performance'—showing you when you stayed on target and when you drifted into unintended modes like lecturing or over-explaining.

Question 4

What inputs does the Strategy Evaluator require?

Accepted Answer

The primary input is a call transcript or session notes. It can also utilize session agendas, JTBD (Jobs to be Done) analysis, and client follow-up signals like emails or Slack messages.

Question 5

How does the 'Emotional Math' feature work?

Accepted Answer

It applies the UX² formula (Emotion = Experience ± Expectations) to predict whether the client felt disappointment, satisfaction, or delight based on how the delivery compared to their initial expectations.

Strategy Evaluator

Key Features

Use Cases

Strategy Evaluator

Key Features

Use Cases